— About the studio
Fulfillment that puts your buyer's experience in focus.
Luma Fulfillment provides print-on-demand fulfillment services for brands that intend to keep selling next year, and the year after. Steady production, deliberate craft, a partner you call rather than ticket.
How we are different
Curated catalogue
Our catalogue is intentionally focused. Each base is selected for decoration compatibility and dispatch reliability.
Consistent production
Each order is produced under one quality control standard, with direct accountability across decoration, packing, and dispatch.
Honest correspondence
If a base is short or a decoration risks bleed, we tell you before production. We answer email within one business day.
Tracked all the way
Every order returns a tracking number to your store. We ship from US postal and courier networks; international tracking is supported.
Our intent
Fulfillment that respects both the buyer and the brand.
Luma keeps the light on the buyer — every packaging decision, every insert, every touchpoint asked whether the person opening the box would feel considered.
Our practice
A timeline you can hand to your buyer.
We commit to two to three business days for most decorated apparel and four to six for embroidery and small-run screen. If your timeline is tighter, we say so in writing rather than missing it quietly.
Want to see if we are a fit?
Send a brief note — what you make, what you intend to fulfil. We will reply within one business day.
Email the studio